All use cases
Town hall assistant
Hi, what are the civil registry's opening hours?
Open 9am to 5pm, closed Wednesdays. Is there a specific request I can help with?
checked: official town hall pages
A birth certificate.
You can request it online, or in person with ID. Here's the link.
routed: right department identified
Illustrative scenario, built on the same system as Simone and Campus Luis Pasteur.
Local government
It answers the question so the front desk doesn't have to.
A resident asks a question at 9pm that could easily wait for office hours, except they'd rather not call back tomorrow. The assistant answers from your own pages and procedures.
KnowledgePersonalityCouncil of Mentors
Free introductory call. No commitment.
Sound familiar?
- Civil registry and permit appointments booked by phone, one call at a time
- Elected officials fielding WhatsApp and Facebook messages after hours
- A resident who doesn't speak French stuck at the counter with no one to translate
What changes for you.
A resident calls three times before reaching the right department.
Routed to the right service on the first message.
The front desk repeats the same opening-hours question all day.
Answered instantly, any time, freeing the desk for real cases.
What it saves you.
- Fewer calls and walk-ins for questions with a simple answer
- Front-desk time freed up for residents who need a person
- Residents get an answer outside office hours too
Yours? Tell us what you need, and we'll put together a prototype.
Free introductory call. No commitment.
All use cases